28 day Money Back Guarantee

28 - days Money Back Guarantee

Dear Customer,

you may have ordered the wrong item and are asking yourself "Can I still return this?". Our answer: Of course!

We grant you as a consumer - according to § 13 BGB (German Civil Code) - a further 14 days right of return on all articles which bear the reference "28 days money back guarantee" in the respective product description. As a commercial customer - according to § 14 BGB - you are excluded from the right of withdrawal by law, but you can still benefit from our guarantee after prior consultation and agreement with us.

The only exceptions are goods made to customer specifications, Goods explicitly ordered for you, wear and tear items or products that cannot be returned for hygienic or licensing reasons, as well as our B-stock items.

Please ensure that the goods are returned to us in the original packaging, with all accessories supplied and without any signs of use!

This information applies to our 28-days Money-Back Guarantee. The exact Guarantee Conditions can be found HERE.

Your MusoTec Team