3 Years MusoTec Guarranty

  Buyers Protection

  Free Parcel Shipping

  30 days Money Back Guarantee


Welcome to MusoTec !

Dear customers, dear visitors, we are available for you during business hours. Shouldn't you be able
to reach us by phone, this is due to customer traffic and we will try to call you later. We are always reachable by E-Mail.
 Kind regards, your MusoTec Team.


4,9 ★★★★★ - View our reviews here!
 

Shipping Conditions

Payment and dispatch

The following terms and conditions apply. We are delivering to the following countries:
 

Land
Country

Versandart
Shipping method

Versandkosten
Shipping Fee

Kostenfreier Versand ab Bestellwert
Free shipping at order value

zusätzliche Zollgebühren
Additional customs duties

DEUTSCHLAND / GERMANY

Deutschland
Germany

DHL, DPD, UPS Deutschland

2,99 Euro

kein Mindestbestellwert
No minimum order value

Keine
None

Deutschland
Germany

Speditionsversand
Freight forwarding 

99,99 Euro

Kein kostenfreier Versand
No free shipping

Keine
None
         
EUROPÄISCHE UNION / EUROPEAN UNION

Niederlande
Netherlands

DHL, DPD, UPS
EU

2,99 Euro

kein Mindestbestellwert
No minimum order value

Keine
None

Belgien
Belgium

DHL, DPD, UPS
EU

2,99 Euro

kein Mindestbestellwert
No minimum order value

Keine
None

Luxemburg

DHL, DPD, UPS
EU

2,99 Euro

kein Mindestbestellwert
No minimum order value

Keine
None

Frankreich
France

DHL, DPD, UPS
EU

2,99 Euro

kein Mindestbestellwert
No minimum order value

Keine
None

Monaco

DHL, DPD, UPS
EU

2,99 Euro

kein Mindestbestellwert
No minimum order value

Keine
None

Spanien
Spain

DHL, DPD, UPS
EU

2,99 Euro

kein Mindestbestellwert
​​​​​​​No minimum order value

Keine
None

Portugal

DHL, DPD, UPS
EU

2,99 Euro

kein Mindestbestellwert
​​​​​​​No minimum order value

Keine
None

Italien
Italy

DHL, DPD, UPS
EU

2,99 Euro

kein Mindestbestellwert
​​​​​​​No minimum order value

Keine
None

Österreich
Austria

DHL, DPD, UPS
EU

2,99 Euro

kein Mindestbestellwert
​​​​​​​No minimum order value

Keine
None

Slowenien
Slovenia

DHL, DPD, UPS
EU
2,99 Euro

249,99 Euro

Keine
None

Tschechien
Czechia

DHL, DPD, UPS
EU
2,99 Euro

249,99 Euro

Keine
None

Polen
Poland

DHL, DPD, UPS
EU
2,99 Euro

249,99 Euro

Keine
None

Dänmark
Denmark

DHL, DPD, UPS
EU

2,99 Euro

kein Mindestbestellwert
​​​​​​​No minimum order value

Keine
None

Irland
Ireland

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Schweden
Sweden

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Finnland
Finland

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Estland
Estonia

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Lettland
Latvia

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Litauen
Lithuania

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Slowakei
Slovakia

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Ungarn
Hungary

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Rumänien
Romania

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Bulgarien
Bulgaria

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Griechenland
Greece

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

EUROPA / EUROPE

Vereinigtes Königreich
United Kindom

DHL, DPD, UPS EUROPA

14,99 Euro

249,99 Euro

Zollgebühren in Versandkosten enthalten 
Customs duties included in shipping costs

Norwegen
Norway

DHL, DPD, UPS EUROPA

14,99 Euro

499,99 Euro

Wird bei Bestellung mitgeteilt
Will be provided by order

Malta

DHL, DPD, UPS
EUROPA

14,99 Euro

499,99 Euro

Wird bei Bestellung mitgeteilt
​​​​​​​Will be provided by order

Zypern
Cy

DHL, DPD, UPS
EUROPA

14,99 Euro

499,99 Euro

Wird bei Bestellung mitgeteilt
​​​​​​​Will be provided by order

 

Provision of Digital Content (Download Products)

No shipping costs apply to digital content (e.g. software licenses, downloadable files). Digital content is delivered by email with a license code and download link. This email is sent within 48 hours after the conclusion of the contract (or after payment and order confirmation in the case of advance payment).


Delivery Times and Availability Status

Each product page in our online shop includes a color-coded availability indicator providing delivery time information:

GREEN – e.g. “Available – Ships in 1–3 Days”

This status indicates that the item is in stock. Shipment within Germany is carried out within the stated timeframe after payment and order confirmation. For international deliveries, please allow approximately 2–7 working days.


YELLOW – e.g. “Pre-order – Approx. Delivery in 4–6 Weeks”

This status indicates a pre-order item, which is not in stock and is ordered individually on request from the manufacturer or supplier.

The stated delivery time (e.g. 4–6 weeks) is a non-binding estimate based on information from our suppliers. It may be subject to change (shorter or longer), depending on production schedules, component availability, or logistical delays. We will inform you promptly of any changes.

Orders including multiple items may be delivered in partial shipments. In such cases, items that arrive earlier will be shipped first. Updated delivery information for the remaining items will be provided once available.

Important Notice on Pre-Orders:
Items with a yellow delivery status are subject to the special conditions set forth in § 9 of our General Terms and Conditions (GTC). These products are procured solely on the basis of the customer’s request and are not held in stock. A cancellation before the goods arrive at our premises is generally excluded. A return is only possible as a gesture of goodwill if the item can be resold without financial loss. There is no legal entitlement to this. The statutory right of withdrawal for consumers pursuant to § 355 BGB remains unaffected where applicable by law.


RED – e.g. “Pre-order on Request”

This status follows the same terms as yellow-labeled pre-orders but means we must first request an estimated delivery time from the manufacturer before processing your order. We are happy to obtain this information upon request prior to order confirmation.


Shipping Days and Exceptions

Please note: No shipping or delivery is carried out on Saturdays, Sundays, or public holidays, nor during officially announced company holidays (as indicated on our homepage).


Accepted Payment Methods

  • Bank Transfer (Prepayment)

  • Credit Card

  • Installment Payment (via easyCredit)

  • Klarna – Instant Bank Transfer

  • Klarna – Invoice Purchase

  • Klarna – Installment Purchase

  • Giropay

  • Google Pay

  • Apple Pay

  • iDeal

  • EPS, Bancontact, Belfius, KBC, ING

  • Przelewy24

Additional Payment Details:

  • Invoice payment is available for government institutions only.

  • For invoice payments, the amount is due within 5 days of the invoice date.

  • Credit card charges are applied at the time of shipment.

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