Shipping conditions
Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Austria, Denmark, Netherlands, Belgium, France, Italy, Poland, Ireland, United Kingdom, Sweden, Finland, Norway, Switzerland.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge shipping costs at a flat rate of 2.99 € per order, free shipping from 24.99 € order value.
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:
Austria, Denmark, Netherlands, Belgium, France, Italy, Poland:
We charge shipping costs at a flat rate of 2.99 € per order, free shipping from 24.99 € oder value.
Ireland, United Kingdom, Sweden, Finland, Norway:
We charge shipping costs at a flat rate of 14,99 € per order, free shipping from 299 € oder value.
Switzerland:
We charge shipping costs at a flat rate of 14,99 € per order, free shipping from 349 € oder value.
Provision of digital content:
Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 48 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-7 days, for deliveries abroad within 2-7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
- Payment via credit card
- Payment via instalment purchase (via easycredit)
- Payment by invoice
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)
- Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via Giropay
- Payment via Google Pay
- Payment via Apple Pay
- iDeal
- EPS, Bancontact, Belfius, KBC, ING
- Przelewy24
Further details on payment
- Payment by invoice is only for authorities and companies.
- The invoice amount is to be settled at the time of payment on invoice within 14 days.
- If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
- In case of questions, please contact us at the contact details mentioned in the Legal Notice.
