3 Years MusoTec Guarranty

  Buyers Protection

  Free Shipping

  up to 28 days Money Back

Shipping conditions

Payment and dispatch

The following terms and conditions apply. We are delivering to the following countries:
 

Land
Country

Versandart
Shipping method

Versandkosten
Shipping Fee

Kostenfreier Versand ab Bestellwert
Free shipping at order value

zusätzliche Zollgebühren
Additional customs duties

DEUTSCHLAND / GERMANY

Deutschland
Germany

DHL, DPD, UPS Deutschland

2,99 Euro

24,99 Euro

Keine
None

Deutschland
Germany

Speditionsversand
Freight forwarding 

99,99 Euro

Kein kostenfreier Versand
No free shipping

Keine
None
         
EUROPÄISCHE UNION / EUROPEAN UNION

Niederlande
Netherlands

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Belgien
Belgium

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Luxemburg

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Frankreich
France

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Monaco

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Spanien
Spain

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Portugal

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Italien
Italy

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Österreich
Austria

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Slowenien
Slovenia

DHL, DPD, UPS
EU
2,99 Euro

249,99 Euro

Keine
None

Tschechien
Czechia

DHL, DPD, UPS
EU
2,99 Euro

249,99 Euro

Keine
None

Polen
Poland

DHL, DPD, UPS
EU
2,99 Euro

249,99 Euro

Keine
None

Dänmark
Denmark

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Irland
Ireland

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Schweden
Sweden

DHL, DPD, UPS
EU

2,99 Euro

24,99 Euro

Keine
None

Finnland
Finland

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Estland
Estonia

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Lettland
Latvia

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Litauen
Lithuania

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Slowakei
Slovakia

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Ungarn
Hungary

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Rumänien
Romania

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Bulgarien
Bulgaria

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

Griechenland
Greece

DHL, DPD, UPS
EU
2,99 Euro 24,99 Euro

Keine
None

EUROPA / EUROPE

Liechtenstein

DHL, DPD, UPS EUROPA

14,99 Euro

299,99 Euro

Keine
None

Schweiz
Switzerland

DHL, DPD, UPS EUROPA

14,99 Euro

299,99 Euro

Keine
None

Vereinigtes Königreich
United Kindom

DHL, DPD, UPS EUROPA

14,99 Euro

299,99 Euro

Keine
None

Norwegen
Norway

DHL, DPD, UPS EUROPA

14,99 Euro

299,99 Euro

Keine
None

Malta

DHL, DPD, UPS
EUROPA

14,99 Euro

299,99 Euro

Keine
None

Zypern
Cy

DHL, DPD, UPS
EUROPA

14,99 Euro

299,99 Euro

Keine
None


Delivery of digital content:
Digital content (data created and delivered in digital form, ESD-Electronic Software Delivery products) is free of shipping charges. Digital content is provided to you as product license and download link by e-mail. The sending of this e-mail with access data for the provision of the digital content takes place within 48 hours after conclusion of the contract (in case of agreed prepayment after receipt of payment and order confirmation).

Delivery time

On the article pages, you will find 3 color-coded delivery information:

GREEN such as - Available - Delivery in 2-5 days.

This delivery information means that the goods are in stock and will be delivered within the specified delivery time after order payment.

YELLOW as e.g. - Available - Delivery in 3-4 Wo.
This delivery information means that the goods are available from the supplier and will explicitly be ordered by us on customer order. The delivery time is an approximate time only. Depanding on the product, the delivery time may vary. If the goods arrive earlier than stated in the warehouse, they will be shipped immediately. If there is a delay, we will notify you after we have obtained new delivery information from our supplier. In any case, as soon as the goods arrive at our warehouse, they will be shipped to the customer immediately. An order for such an item is a pre-order.

The same yellow status is also used for items that are shipped to you by freight forwarding. The published delivery time here is also to be understood as an approximate delivery time, as this is mainly determined by the freight forwarding company. The forwarding company must pick up the goods from us and deliver them to you. The dates for this are given by the forwarding company depending on the workload. The shipment is organized by us after the order. After we have the exact dates, they will be communicated to you. Please note that in case of withdrawal, you as the customer bear the direct costs for the return shipment. Costs for the outward and return shipment are not refundable.

RED such as - Delivery by manufacturer - Ask for delivery time.
This delivery information means that the goods are delivered directly by the supplier and will be ordered by us on customer order. Since we do not have any information about availability or delivery time, these must be asked and clarified before an order. If you agree with the delivery time and would like to order the item, this initiates a pre-order with us.

However, in generall:
Unless otherwise specified in the respective offer, the delivery of the goods within Germany takes place within 2-5 days, for foreign deliveries within 2-7 days after conclusion of the contract (in case of agreed advance payment after receipt of payment and order confirmation).

Please note that shipping & delivery cannot take place on Saturdays or Sundays and public holidays, as well as company vications - if not otherwise stated on the main-page of the shop. For orders of multiple items applies. Immediately available items are always shipped within the specified delivery times and items with later delivery times, subsequently. Pre-ordered items will be shipped immediately after delivery from the supplier within the stated delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Payment via credit card
-  Payment via instalment purchase (via easycredit)
-  Payment by invoice
-  Payment via Sofortüberweisung [immediate transfer] (via Klarna) 
-  Payment by invoice (via Klarna)
-  Payment via instalment purchase (via Klarna)
-  Payment via Giropay
-  Payment via Google Pay
-  Payment via Apple Pay
-  iDeal
-  EPS, Bancontact, Belfius, KBC, ING
-  Przelewy24

Further details on payment

- Payment by invoice is only for authorities.
- The invoice amount is to be settled at the time of payment on invoice within 5 days.
- If you pay by credit card, your credit card will be charged at the time of shipment.

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